We're staffed from 7am to 9pm on weekdays and 7am to 8pm on weekends. To maintain a secure facility, we do not offer walk-ins or in-person tours. Purrvana is by appointment only and all drop-offs and pick-ups must be scheduled in advance.
Call us at 213-269-4699, or schedule a call with us at calendly.co/purrvana.
Currently our minimum stay is 3 nights.
You, the owner, will provide the food that your cat will eat for the duration of their stay, along with detailed instructions. We want to avoid stress and unnecessary GI distress, so it's essential that your cat eats at Purrvana exactly as they eat at home.
We currently have 24 suites available for reservation and can accommodate up to 30 total cats.
We can accommodate a maximum of 2 cats per suite, with a reduced rate for the second cat. Please call us to discuss if sharing a suite is a safe and viable option for your cats!
For the safety and security of the cats, we do not offer in-person tours and our doors are not open to the public for walk-ins. We do, however, have a lovely walkthrough tour viewable at this YouTube link!
We'll use whatever litter you use at home! We'll make a note of it during our reservation call and make sure we have it in stock in time for your arrival.
During check in, we will walk you through downloading and setting up a dedicated app used to view and control the camera in your cat's suite. It's easy to use and records nearly all of your cat's movements for you to view at any time.
Every suite has a dedicated, smart ventilation system with its own temperature and humidity sensor. We can program each suite to maintain a certain temperature, and you will be able to view the current temperature through the live camera feed.
We require current FVRCP vaccination and current Rabies vaccination.
Yes, only spayed/neutered cats at least 6 months of age may stay at Purrvana. Additionally, we have a full health and safety protocol– developed in coordination with a local veterinarian– to ensure that Purrvana is the safest cat facility possible. This means additional requirements and restrictions that may disqualify some cats, which we will discuss during our reservation screening call. We cannot accommodate servals or F1/F2 savannahs.
You, the owner, will provide the food that your cat will eat for the duration of their stay, along with detailed instructions. We want to avoid stress and unnecessary GI distress, so it's essential that your cat eats at Purrvana exactly as they eat at home.
Cancellations made 7+ days prior to the scheduled drop off: full refund.
Cancellations made between 1 and 7 days prior: your choice of (a) a full credit toward your next stay, or (b) a refund minus a one-night cancellation fee.
Cancellations less than 24 hours prior: a refund minus a two-night cancellation fee.
We do not offer pick-up services because we believe that the owner's presence is essential for the cat 's "settle in" process. We strongly urge owners to spend at least 30 minutes here during your check-in appointment. Drop-off services at the end of the stay may be available for an additional $100 charge (limited to certain locations).
Nope, we are a one-service shop– boarding only! Our goal is to provide the most stress-free environment possible.
.svg)
